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MIDAS SERVICE GUARANTEE

We take care of you.

 

We are committed to excellence

At Midas, we’ll work tirelessly to provide remarkable service and exceptional craftsmanship.

We are proactive with our communication

We’ll always reach out to you if we anticipate any issues with your items.
Our team has years of experience in the science of bag and leather restoration.

We are transparent with our services and pricing

You’ll always know which of your items is in our care, and exactly what our services will cost. No surprises.

We will take care of your personal leather property

We know your leather goods are loved. We promise to take care of the bags and shoes that take care of you.

We re-do recrafting service for free

If you’re not satisfied with the work we have rendered, we will re-do it — free of charge subject to our terms and conditions, and pickup and delivery fees.

We reimburse any lost or damaged items under our custody.

We will do everything we can to return your leather items to you in great shape.

In the rare instance that an item goes missing or is damaged during the process, we will provide the reimbursement,  in accordance with our terms and conditions.

We want you to have an excellent experience, and we’re confident that you will. If you are unsatisfied for any reason, just let us know and we’ll make it right.